Terms & Condition

These Terms and Conditions (“Terms”) govern your use of the website operated by Laraware Private Limited (“Laraware”, “we”, “us”, “our”). By using the website (https://laraware.com) and any associated services (“Services”), you explicitly accept and agree to abide by these Terms.

Please read these Terms carefully. If you do not agree fully, you should cease using our website immediately.

SECTION 1 – ELIGIBILITY & USAGE TERMS

You confirm you are legally capable of entering contracts, at least 18 years old, and that your use of our website complies with applicable laws. Unauthorized use, including illegal activities, dissemination of harmful content, or violation of intellectual property rights, will result in immediate termination.

SECTION 2 – ACCOUNT MANAGEMENT

You are responsible for safeguarding your account credentials. Notify Laraware immediately of any unauthorized access or security breaches. Laraware is not liable for losses from your failure to maintain account security.

SECTION 3 – CONTENT & INFORMATION ACCURACY

Information provided on the site is for general informational purposes and should not be solely relied upon. Laraware makes no guarantee regarding the accuracy, completeness, or timeliness of website content.

SECTION 4 – MODIFICATIONS TO SERVICES & PRICING

Prices for Services are subject to change without prior notice. Laraware reserves the right to modify or discontinue Services at any time without liability to users or third parties.

SECTION 5 – PRODUCTS & SERVICES

Laraware reserves the right to limit or refuse the sale of products/services at our discretion. Products/services are subject to our Refund and Cancellation Policies. No warranty is provided regarding product or service quality, accuracy, or fulfillment of user expectations.

SECTION 6 – BILLING & ACCURACY OF ACCOUNT INFORMATION

Laraware reserves the right to refuse, limit, or cancel orders. Users must provide accurate and current billing and account information and promptly update such information.

SECTION 7 – OPTIONAL THIRD-PARTY TOOLS

Use of third-party tools is at your own risk. Laraware disclaims all liability associated with your use of third-party tools.

SECTION 8 – THIRD-PARTY LINKS

Laraware is not responsible for third-party websites, content, or transactions. Users should independently verify third-party terms before engaging.

SECTION 9 – USER SUBMISSIONS & COMMENTS

User-submitted content may be utilized by Laraware freely. Laraware reserves the right to moderate or remove content that violates any law or these Terms. Users are responsible for their submissions and related accuracy.

SECTION 10 – PERSONAL INFORMATION & PRIVACY

Submission of personal information is governed by our Privacy Policy available on our website.

SECTION 11 – ERRORS, INACCURACIES & OMISSIONS

Laraware reserves the right to correct or update information at any time without prior notice. No obligation exists to continuously update information.

SECTION 12 – PROHIBITED USES

Prohibited activities include unlawful acts, infringement of intellectual property, harassment, defamation, submission of false data, and any activity that compromises website security.

SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

Laraware provides Services “as-is” without warranties. Laraware and associated entities are not liable for direct or indirect damages arising from Service use or inability to use Services.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and defend Laraware from claims or losses resulting from your breach of these Terms or violations of laws or third-party rights.

SECTION 15 – SEVERABILITY

If any provision of these Terms is unenforceable, remaining provisions remain valid and enforceable.

SECTION 16 – TERMINATION

Laraware may terminate or restrict access without notice if you violate these Terms. User obligations prior to termination continue post-termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms represent the entire agreement between you and Laraware, superseding prior agreements.

SECTION 18 – GOVERNING LAW & DISPUTE RESOLUTION

Terms governed by laws of India. Disputes subject to arbitration under the Arbitration and Conciliation Act, 1996, in Lucknow, Uttar Pradesh, India, with exclusive jurisdiction by Lucknow courts.

SECTION 19 – REFUND & RETURN POLICY

No refunds or returns are provided. Issues must be reported within 24 hours. Payments indicate satisfaction with previous services.

SECTION 20 – CANCELLATION POLICY

Orders may be canceled within 12 hours if not yet initiated. No cancellations during promotional offers. Payments are non-refundable but adjustable within 120 days. Third-party-related issues incur additional fees.

SECTION 21 – CHANGES TO TERMS OF SERVICE

Laraware may amend these Terms anytime without prior notice. It is the user’s responsibility to periodically review these Terms.

SECTION 22 – CONTACT INFORMATION

Special Condition for https://api.laraware.com Partners

SECTION 23- Legitimacy of Funds

1.1 Source of Funds
All funds deposited into Laraware’s bank accounts by any Partner or their associated clients/retailers must be entirely legitimate, lawful, and compliant with all applicable laws and regulations.

1.2 Responsibility of Merchant/Partner
Each Partner is solely responsible for ensuring that funds remitted to Laraware are not sourced from illegal, fraudulent, or unverified origins. This includes, but is not limited to, proceeds from phishing, cybercrime, identity theft, scams, financial frauds, or any money-laundering activities.

1.3 Verification Rights
Laraware reserves the right to demand complete documentation (e.g., invoices, bank trails, beneficiary declarations, KYC proofs) for any fund deposited. Non-submission or unsatisfactory clarification may result in immediate account suspension and fund holds.

2. Liability in Case of Bank Account Freeze Due to Fraud

2.1 Trigger for Fund Hold
If any Partner or their client/retailer deposits fraudulent funds that result in freezing or blocking of Laraware’s bank account by regulatory, banking, or enforcement authorities, all ongoing settlements, payouts, and wallet balances of every Partner and retailer—regardless of involvement—shall be held indefinitely until Laraware’s account is restored and reactivated.

2.2 No Refund Obligation During Freeze
During the freeze period:

• No Partner or retailer shall claim or demand fund refunds, settlements, or interest for held balances.
• Laraware shall not be liable to process payouts, even if unrelated to the fraudulent activity.
• All funds held shall remain suspended until regulatory clearance is obtained.

2.3 No Legal Pressure or Demand Permitted
Partners waive their right to initiate legal or financial pressures, including but not limited to:

• Sending legal notices,
• Demanding settlement releases,
• Filing consumer or civil complaints against Laraware during the freeze period.

Any such attempt will constitute a breach of contract, allowing Laraware to terminate the Partner’s relationship, blacklist access, and forfeit pending commissions or transaction limits.

2.4 Right to Recovery & Indemnification
Laraware reserves the right to recover consequential losses, penalties, legal expenses, and chargebacks from the specific Partner or client responsible for triggering the account freeze.

3. Acknowledgement & Binding Agreement

By continuing to use Laraware services, the Partner acknowledges and agrees that:

• Laraware’s rights to hold funds, investigate deposits, and comply with legal authorities override any commercial or contractual payout obligations during adverse banking actions.
• These terms form part of every onboarding agreement, dashboard acceptance, and API usage policy and remain enforceable even after termination or suspension of services.

Payment & Collection Terms

• Laraware operates strictly on a prepaid model. Payments must be fully settled before service activation.
• Accepted payment methods include bank transfers, UPI, credit/debit cards, net banking, and other digital payment methods.
• Services may be temporarily suspended for insufficient balances until payments are settled.
• Clients must ensure accurate and updated billing information to prevent service disruptions.

Refund & Cancellation Policy

• Refund requests due to client error, unauthorized transactions, or third-party failures are not eligible.
• Refunds for duplicate or incorrect system-generated charges will be processed upon verification.
• Refund requests must be submitted within 24 hours of the transaction via support@laraware.com.
• Once services are activated, cancellations are not permitted. Clients must review requirements thoroughly before payment.
• Laraware reserves the right to terminate services for violation of terms, fraud, or misuse, and impose early termination fees as applicable.

Liability & Dispute Resolution

• Laraware’s liability is limited to the total amount paid by the client within three months preceding a claim.
• Laraware is not responsible for indirect, incidental, or consequential damages, including lost profits, data, or business opportunities.
• Disputes must be reported within 7 days. Unresolved disputes will be subject to arbitration as per the Arbitration and Conciliation Act, 1996, with exclusive jurisdiction in Lucknow, Uttar Pradesh.

Contact Information

For further inquiries or clarifications, contact:

Laraware Private Limited
NARJOGA TOWER – D-262, VIBHOOTI KHAND, GOMTI NAGAR, LUCKNOW, UTTAR PRADESH, INDIA, 226010
Email: legal@laraware.com